We under that sometimes “life happens” and you may need a refund on fees paid for services to PRADEEP LODH. We try to be fair and create a policy that is a win-win for both parties.

​

In general, you can request a full refund within 3 days of placing the order. If a refund is a request past 3 days, it will require a manual refund as we cannot put it back on the purchasing credit card and a check will be mailed to you.

​

Once work has started on your project, a partial refund may or may not be available, so please check out the product-specific refund policies below:

​

Fees for your design consultation or any bespoke order will not be refunded.

​

*Production errors do not include design and embroidery elements on placed order (i.e., fabric, embroidery, packaging).

​

If you do not communicate with PRADEEP LODH for a period of 10 consecutive days for refund or cancellation, PRADEEP LODH will honor its commitment to fulfill the order, there won't be any cancellation applicable to the order(s).

​

​

There are no refunds on any completed work.